Our Promise To You
We value our customer's privacy and appreciate the trust you place in BRAMAN CADILLAC, INC. and BRAMAN MOTORS, INC. (BRAMAN) We take this commitment very seriously, and have instituted many policies and procedures to insure that your privacy rights are safeguarded. As required by law, the following describes how BRAMAN websites collect public and non-public personal information, how the information is disclosed, and your rights. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. Please review this information carefully.
What information does BRAMAN collect?
As part of providing you with our products and services, we may obtain “personal information” about you from the following sources:
Information we receive from you on forms; and
Information about your transactions with us; and
Information provided by you on our site; and
Information we receive from the consumer/credit reporting agencies.
When entering information on this web site, it is transferred automatically to the appropriate department so that your inquiry may be answered promptly by a qualified representative. Once you have expressed interest in being contacted, your online Parts rep may respond through a personalized email or phone call. After the initial email contact, there may be several points of communication between you and your online rep by either telephone or email. At any point in the relationship you have the option of indicating by either telephone or email that you no longer wish to be contacted by your online rep.
Cookies
BRAMAN websites use a technology called "cookies". In most cases, you can set your web browser to prompt you when a cookie request is being made from a web page, and you have the option to accept or not. Accepting cookies in no way gives us access to your computer or any personal information about you. It is merely a method of storing information to improve your online experience. Note that personal information is often contained in or linked to a cookie (such as email address, zip code, etc.). The only time that BRAMAN websites receive such information is if you volunteer it by typing in the information. The use of the personal information is limited to being contacted by your online Parts rep as described above.
How BRAMAN uses the information it collects
Personally identifiable information collected on BRAMAN websites may be used to:
Fulfill a site user request such as send marketing or promotional materials, including e-mails, or other information
Fulfill and deliver an order for goods or services such as a request for Parts quote
Respond to your comments or requests for information
Meet a request for or to develop new products or services
Contact you if necessary in the course of processing or shipping an order for products or services
Generate site analytics to help improve our site layout, content, product offerings and services
Compile user data that is stored in our or other corporate databases and that may be used for marketing and other permissible and appropriate purposes
Match personal data collected here with data about you collected offline
Comply with legal requirements
Other permissible business uses
Sharing your information
BRAMAN considers the information you choose to share with us personal and confidential. We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party without your permission, except as may be required by law.
Personal information you provide to us in the course of requesting a product or service through this website may be gathered and stored in our database and subject to applicable legal restrictions in one or more other associated corporate databases and be used for purposes of contacting you for things like promotional offers, marketing programs, or other communications from this website or other associated websites.
We may share personal information with BMWNA or Cadillac USA and their subsidiaries and affiliates, as well as other affiliated manufacturers, who in turn may share personal information that you provide to BRAMAN as permitted by applicable federal or state personal information sharing restrictions. This sharing may be desirable in order to honor your request for a price quote on a vehicle, to provide information for purposes of contacting you in the regular course of business and for other permissible uses.
Links to other sites
Please remember, that there are several points within our site that link to third party sites that may require various pieces of your personal information. We encourage you to review the privacy statements of sites to which you are linked so that you can understand how those sites collect, use and share your information.
BRAMAN is not responsible for the privacy statements or other content or data handling practices on other websites.
Children’s Privacy
BRAMAN does not intend to collect personal information from children under 13 years of age. If a child has provided us with personal information a parent or guardian of that child may contact us (contact information shown below) if the parent or guardian wants the child's information deleted from our records. We will then make reasonable efforts to delete the child's information from the database that stores information for BRAMAN.
Does BRAMAN provide a way to update or remove personal information?
A customer wishing to change, update, or remove personal information may do so by contacting their online rep either by email or telephone and stating their wishes at any time. Online rep contact information can be found in the initial email response you received from our dealership or general contact information is available at the bottom of this page.
Your Consent
As a condition to using the BRAMAN websites, we require your approval to collect this data. By visiting the BRAMAN websites you agree that we may collect and use this information as stated in our privacy policy.
Changes in the Privacy Policy
If we decide to materially change our privacy policy, we will post those changes to this page so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Information we collect
We collect nonpublic personally identifiable information about you to broaden our relationship with you (such as by offering you products or services that you may find valuable). We collect this information from a number of sources, including the following:
Information provided by you on forms, including identifying information such as address, telephone number, e-mail address,
Information obtained through your transactions and relationships with us, our affiliates and others, such as items purchased, payments, payment method, and information provided on customer service and collections calls.
Information provided by other third parties, such as demographic firms, in connection with marketing programs.
Information obtained online, including from ''cookies'' (small pieces of data stored by your Internet browser on your computer) or other technology that may be used to remember passwords for you, to track your website usage with us, and to provide you with customized content, among other things.
Information we share with others
We may use and share all of the information described above, subject to applicable law, with the following (these examples are not intended to be all-inclusive):
We provide information to third parties (including our affiliates) to assist us in servicing Accounts, like preparing billing statements and promotional materials, administering and enforcing our Accounts and responding to customer inquiries. We also may use marketing firms to assist us in our own marketing efforts. Any of these third-party service providers may use customer information to perform contracted services at our request.
We also disclose information about you to third parties in certain other circumstances, as permitted by law.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
Our Commitment to Security
The security of customer information is very important to us and we take a number of steps to safeguard it. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard non-public personal information about you. We limit access to personal and account information to those employees and agents who assist us in providing products and services to you. Employees who fail to follow our established standards are subject to disciplinary action. We also require third parties to whom we disclose nonpublic personal information to adhere to this Privacy Policy and to establish information security procedures.
Contact Information
If you have any questions or suggestions regarding our privacy policy or if you have questions regarding the contents of this website, please contact:
Becky Zimmer
Braman Motors, Inc.
2060 Biscayne Blvd.
Miami, Florida 33137
(305) 571-1200
bzimmer@bramanmiami.com |
